B2B fulfillment built to protect retail relationships & revenue.
We help brands manage retail and wholesale fulfillment with the accuracy, compliance, documentation, and system visibility needed to reduce chargebacks and keep orders moving.
Retail fulfillment requirements affect revenue, timing & partner relationships.
When execution, documentation, or routing guide requirements are not managed correctly, brands can see:
- Chargebacks and lost shelf space from missed routing guide requirements
- Labeling errors or non-compliant prep that hold up deliveries
- ASN or EDI failures that cause retailers to reject shipments
50K+
Daily orders fulfilled
99.98%
Accuracy rate in fulfilling orders
99.99%
Orders shipped on time
Fulfillment should protect your product, margins & customer trust.
For over 60 years, we’ve helped brands manage eCommerce fulfillment services with the accuracy, compliance, and flexibility needed to prevent errors, control costs, and protect customer relationships.
B2B fulfillment designed for compliance, documentation & execution control.
We operate from certified, strategically located facilities with the systems, teams, and DHL workflows needed to support complex retail and wholesale requirements.
- Chargeback prevention tools, including photo documentation
- Regional fulfillment support from strategically located facilities
- Priority routing and cutoff logic based on channel, customer, or delivery requirements
- UCC 128 labeling, price tagging, and pallet builds that meet retailer specs
- ASN, EDI, and ERP integrations to support system visibility and data accuracy
- Scalable systems backed by DHL’s global infrastructure and technology
Services
B2B fulfillment systems built around retailer requirements.
Your retail and wholesale partners expect your product to arrive ready, labeled, documented, and on time. We help make that happen through fulfillment workflows built for compliance and consistency.
Meet tight delivery schedules without added complexity.
Our nationwide distribution network helps you meet delivery expectations and protect margins.
Retail compliance systems designed for your fulfillment operation.
IDS gives your team the retail fulfillment support to manage routing guides, labeling, carton configuration, documentation, and chargeback protection. DHL adds the operational discipline, infrastructure, and network support to help those requirements stay consistent as wholesale volume and retail complexity increase.
Value-added support includes:
UCC 128 labeling and GS1-compliant barcodes
Price tagging, RFID tagging, and custom retail packaging
Kitting, assembly, and promotional bundling
Club store and retail display builds
Carton configuration and routing guide compliance
Photo documentation for chargeback protection
Start with a conversation.
Are your fulfillment operations built to scale?
Use this worksheet to evaluate your current fulfillment setup, assess key operational areas, and identify gaps that could impact your ability to grow efficiently.
B2B fulfillment that supports revenue, compliance & retail relationships.
IDS, powered by DHL, helps brands reduce chargeback risk, meet retailer requirements, and scale wholesale fulfillment with more control.