Parcel management that protects eCommerce & multichannel delivery performance & shipping costs.

We help brands manage carrier selection, parcel visibility, rate strategy, performance monitoring, and invoice audits so shipping stays efficient as order volume grows.

Parcel decisions get harder as volume, channels & delivery expectations increase.

We help you manage parcel performance across DTC, Amazon FBM, and omnichannel fulfillment with the visibility and controls to reduce cost leakage, improve delivery consistency, and limit manual follow-up with:

Carrier selection optimized by location, weight, delivery window, and cost

Regional and national carrier partnerships to ensure flexibility and scale

Validation and delivery confirmation to reduce failed deliveries and returns

Real-time parcel visibility to monitor delivery performance and reduce support tickets

Parcel invoice audits and reconciliation to catch billing errors and overcharges

Carrier performance insights based on delivery accuracy and speed

Volume-based rate leverage and surcharge mitigation

Intelligent routing rules based on customer, location, or priority

Reach 92% of the U.S. within 2 days.

Our nationwide distribution network helps you meet delivery expectations and protect margins.

West Coast Coverage


Multiple locations including Salt Lake City, UT

Strategic western hub for reduced transit times and cost that easily supports shelf-stable food, cosmetics, and health/wellness products with a clean, scalable infrastructure.


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Midwestern & Eastern U.S. Coverage


Multiple locations including Indianapolis, IN

FDA and organic certified facilities designed for fast-moving, multi-channel brands that reach 87% of the population east of the Rockies within two days.


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Southeast & East Coast Coverage


Multiple locations including Atlanta, GA

Two-day reach across the Southeast and East Coast with temperature-controlled storage and certified handling for food, beauty, OTC, wellness products, and more.


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South & Southwest Coverage


Multiple fulfillment locations including Dallas, TX

Give your high-SKU operations direct access to Southern and Southwest markets with temperature-controlled storage, in-house VAS, and built-in flexibility.


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East Coast Coverage


Multiple locations including Philadelphia, PA

Two-day reach across the East Coast with temperature-controlled storage and certified handling for food, beauty, OTC, wellness products, and more.


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Midwestern & Eastern U.S. Coverage


Multiple locations including Columbus, OH

FDA and organic certified facilities designed for fast-moving, multi-channel brands that reach 87% of the population east of the Rockies within two days.


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West Coast Coverage


Multiple locations including Las Vegas, NV

Strategic West Coast hub for reduced transit times and cost that easily supports shelf-stable food, cosmetics, and health/wellness products with a clean, scalable infrastructure.


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Parcel management that keeps shipping cost & performance aligned.

IDS, powered by DHL, helps brands manage parcel performance across carriers, control costs, and meet delivery expectations while maintaining speed, visibility, and customer experience.