Omnichannel fulfillment that keeps every channel connected.
We help growing brands manage DTC, retail, Amazon, and subscription fulfillment with the visibility, accuracy, and compliance required to scale without losing control.
Disconnected fulfillment creates issues that get harder to manage as channels grow.
When each channel creates different requirements, inventory rules, routing expectations, and reporting needs, small gaps show up as:
- Stockouts, overselling, and poor visibility from disconnected systems
- Chargebacks tied to labeling errors, missed routing guides, or lack of proof
- Operational slowdowns from manual fixes and disconnected workflows
50K+
Daily orders fulfilled
99.98%
Accuracy rate in fulfilling orders
99.99%
Orders shipped on time
Fulfillment should protect your product, margins & customer trust.
For over 60 years, we’ve helped brands manage eCommerce fulfillment services with the accuracy, compliance, and flexibility needed to prevent errors, control costs, and protect customer relationships.
Manage every channel through one connected fulfillment operation.
IDS, powered by DHL, helps brands bring DTC, retail, Amazon, and subscription fulfillment into one coordinated system with experienced teams, real-time visibility, and operational infrastructure built for scale.
This gives you:
- Channel-specific workflows for retail, Amazon, subscription, and DTC requirements
- Built-in compliance for UCC 128 labeling, routing guides, and ASN accuracy
- Real-time inventory and order visibility
- Dedicated teams and VAS capabilities for bundling, labeling, and kitting
- Chargeback prevention supported by Loadproof and system controls
Services
Omnichannel fulfillment that works the way your business sells.
As your channels grow, we help you manage everything through one connected fulfillment operation. With integrated systems, dedicated teams, and real-time visibility, your team will have clearer control as volume and complexity increase.
Meet delivery expectations across every channel.
Our nationwide fulfillment network supports omnichannel fulfillment at scale.
Omnichannel fulfillment designed to stay scalable & retail-ready.
IDS gives your team the hands-on support to manage DTC, retail, Amazon, and subscription fulfillment through one connected operation. DHL adds the infrastructure, technology, and network strength to support higher volume, more channels, and more complex fulfillment requirements as your business grows.
Centralized fulfillment operations can include:
Branded packaging, inserts, and presentation standards
Kitting, assembly, and promotional bundling support
UCC 128 labeling, price tagging, and RFID for retail compliance
Streamlined returns and product re-entry workflows
Carrier optimization, parcel management, and audit-ready documentation
Start with a conversation.
Are your fulfillment operations built to scale?
Use this worksheet to evaluate your current fulfillment setup, assess key operational areas, and identify gaps that could impact your ability to grow efficiently.
Bring every channel into a single, connected fulfillment operation.
IDS, powered by DHL, helps brands unify DTC, retail, Amazon, and subscription fulfillment with the systems, teams, and infrastructure to scale with more control.