When comparing 3PLs, most teams focus on quoted rates—pick fees, storage, and transportation. But those aren’t the numbers that erode your margin. The real problem lies in the hidden costs of fulfillment. These costs don’t usually show up in the initial proposal, but...
Small errors in fulfillment don’t just cost time—they cut into your margin. Most companies expect to lose money on late shipments or damaged packages from time to time. But when those mistakes become routine—even at a small scale—they quietly drain your profit. The...
Most fulfillment failures don’t start with a missed shipment. They start with something small: a mislabeled box, a missed handoff, or a system delay no one flagged. At first, it’s just a little friction—until it snowballs into late orders, chargebacks, rising customer...
SLAs start to fail when your fulfillment setup doesn’t flex with volume. During high-volume periods—like peak season, product launches, or sudden spikes in demand—many fulfillment teams struggle to meet their SLA targets. Orders take longer to process, accuracy drops,...
Omnichannel isn’t a strategy—it’s an operational standard. Customers don’t care where they buy, only that they receive the same speed, accuracy, and experience every time. But most fulfillment operations still treat retail, DTC, and wholesale as separate functions—and...
