Fulfillment at IDS

IDS Warehouse and Fulfillment Services

IDS is a leading partner for warehousing and fulfillment services, known for handling the entire process, from picking and packing, shipping, product tracking, and more. Our systems are fully customizable, so whether you serve B2B, B2C, D2C, or any other vertical, our strategically located fulfillment centers give your business exactly what it needs to ship nationwide, coast to coast! As your needs constantly change and evolve with your industry, you’ll rest easy knowing our systems and processes are designed to grow with your business and adapt to shifts in the competitive landscape. Our success is backed by and years of success and innovation.

The Rise of Warehouses and Fulfillment

When you think about modern warehouses with advanced technologies, it’s hard to imagine they date back to prehistory and ancient history. Any time a population in a given area grew large enough, storing items for use later became necessary. During the Bronze Age, warehouses were mainly used for communal mass storage of surplus food. Ancient civilizations such as Rome employed warehouses when trade reached a critical mass, requiring storage at some point in the exchange process.

While the technologies involved in storing goods in warehouses have changed dramatically, the core features of any warehouse building have remained the same, including a loading/unloading area (or dock), a reception/staging area where incoming goods are processed before being stored, the storage area itself, a picking area where items selected from storage are prepared or modified before being shipped, and a shipping area where goods are packed and wait to be shipped.

Learn more about IDS Warehouse Services and Facilities.

Order fulfillment is a business logistics process that refers to the way firms respond to customer orders, which often includes “picking” the item(s) ordered from a warehouse storage area and then packing and shipping the item(s) from the warehouse to the customer. The warehouse might be owned and operated by the business that made the product or a facility operated by a 3PL company that has partnered with the business to handle order fulfillment. This latter arrangement is often referred to as third-party shipping, which you can read about in our blog article, Third-Party Shipping 101.

Challenged by Warehousing and Fulfillment? IDS Can Help!

If your e-commerce business is beginning to realize that in-house warehousing and order fulfillment are becoming more of a problem than a solution, or if your current 3PL fulfillment partner is no longer meeting your needs, we feel your pain, which often takes the form of any of the following:

Inefficient order fulfillment:

Whether your in-house fulfillment operation or your current 3PL provider can no longer keep up with timely, accurate order fulfillment, this is a telltale sign it’s time for a change.

High costs:

Few things can wreck a business budget, like high costs associated with warehousing and fulfillment, which can be a primary driver of the need to search for a new solution.

Limited warehouse space:

Outstripping the capacity of current warehouse facilities, whether in-house or with your current 3PL provider, bumping up against physical constraints is a common reason to consider a change.

Lack of technological integration:

When a company or 3PL partner needs more state-of-the-art technologies that help keep things organized, efficient, and visible, growth can become slow or stressful. Assessing integrations is a critical moment in a company’s evolution also to re-evaluate if choosing the right 3PL partner is the best next step.

Complexity in managing returns:

When your company or current 3PL provider can’t handle and process returns, customer satisfaction and loyalty can take a hit.

Inability to scale:

As your business grows, it might become increasingly apparent that its warehousing and fulfillment needs are outstripping your ability to handle them in-house, making outsourcing a viable option. If you already outsource, but your 3PL partner is limited in growing with you, then it’s time to switch to one who can.

Key Considerations in Choosing a 3PL Warehouse and Fulfillment Partner

If it’s time to outsource your e-commerce warehouse and order fulfillment operations, or you need to find a new 3PL partner, below are some key considerations to keep in mind as you begin sifting through the many options:

Technological capabilities:

To enhance efficiency and accuracy, look for a 3PL provider with advanced technology for order processing, inventory management, and shipment tracking.


Every business has a budget for outsourced 3PL warehouse and order fulfillment services, so looking for providers who can contain costs and make their services affordable while ensuring top-notch quality makes sense. The provider’s pricing should be transparent for you to make an informed decision.


It’s critical to assess a provider’s ability to scale operations as your business grows so you’ll know they can handle increased order volumes.

Warehouse space:

Find out if a potential provider has space in their warehouse(s) to meet your needs to avoid stockouts, including possible future growth.

Geographic reach:

Location matters! Confirm a provider’s geographic distribution capabilities to ensure timely and efficient delivery to a nationwide or global customer base.

Returns management:

Can the 3PL provider manage returns and process them in a timely fashion to put them back in inventory or otherwise handle what happens to them?

Compliance assurance:

There are various local, regional, national, and international regulations to comply with, as well as operational standards for several types of products. You want to ensure a 3PL provider is up-to-speed on all applicable regulations and quality standards for your specific products, goods, or materials.

Customizable solutions:

Every business is different, including unique needs and requirements for logistics. Can the 3PL provider offer tailored solutions to your business’s specific needs, including a range of value-added services you may need now or in the future?

Why Choose IDS Warehouse and Fulfillment Services?

Why have so many entrepreneurs, small businesses, and enterprise organizations partnered with IDS for comprehensive warehousing and fulfillment services? Learn more about the IDS Advantage, which has made us a market leader in the industry, and how we maintain a reputation for excellence in the third-party logistics industry.

Customization and flexibility:

It is our pleasure to ensure we offer customizable and flexible solutions tailor-made to the specific needs and demands of your business, accommodating both current and future requirements.

Technological integration:

IDS utilizes technological systems that seamlessly integrate with your company’s existing systems for smooth, efficient operations.

Cost analysis:

We always conduct a comprehensive cost-benefit analysis to give you peace of mind. We will deliver real value and align with the budgetary constraints of your business.

Reputation and experience:

With more than fifty years in the industry, IDS has the experience and expertise that has allowed us to build a solid reputation for consistently delivering superior results for our clients.

Geographic advantage:

Our strategically located fulfillment centers in Indianapolis, Indiana (the Crossroads of America) and Salt Lake City, Utah (the Crossroads of the West) give us incredible reach across the nation for rapid delivery of customer orders.


Inefficiencies in fulfillment can lead to errors, delays, and increased costs, impacting both customer satisfaction and operational profitability.

We’d be happy to refer you to a current or previous e-commerce client so you can learn first-hand from them more about their experience working with us and why we’re a market leader in warehouse and fulfillment services.

End-to-End Fulfillment Services from IDS

Whether you need the entire gamut of fulfillment services or just require a few of our options, we can create a plan that will meet your specific needs. Our services include:

Pick and Pack:

IDS uses advanced technology, efficient layouts, and experienced employees to provide pick and pack services. With guaranteed accuracy and low turnaround times, your customers will be delighted with how quickly their orders are delivered.

Kitting and Packing:

Our workers can take multiple SKUs and combine them into a single package to create a new SKU, which is ideal for vendors who offer item combinations and product groupings but wish to minimize extra stock to save money and simplify product ordering and logistics.

Returns Processing:

Tired of processing your own returns? Your shipments can be returned directly to our warehouse, where they will be processed to be returned to you directly or prepared for resale if you have a program for re-selling open-box items.

Third-Party Logistics:

We connect product sellers with their preferred third-party shipping providers for order fulfillment, including UPS, FedEx, USPS, DHL, and others, ensuring you can offer your customers a diverse selection of shipping choices with distinct price points and arrival times.

Be sure to also check out the robust range of other value-added services available at IDS. We aim to be your one-stop shop for everything related to warehousing and order fulfillment you may need as your business grows and changes over time.

Partner with IDS Today

We have decades of experience as a fulfillment service partner, a nationwide distribution network, and a reputation for excellent customer service and satisfaction. So, if you need to find a new provider of warehousing and fulfillment services or are looking to expand your company’s reach, you’ve come to the right place. Drop us a line through our Contact page, request a free quote form, or by calling us directly at 866-576-0576. We look forward to speaking with you!

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Office Address

9431 Allpoints Parkway
Plainfield, Indiana 46168

Phone Number

(866) 308-3006