IDS is committed to constantly innovating our technology and processes. In the spirit of that commitment, our team has been hard at work implementing a new warehouse management system (WMS). Over the past year IDS has spent much time and effort into finding the right solution that will provide the most benefits to IDS and our customers. While keeping our service and efficiencies top of mind, IDS has selected IRMS 360 by Aptean as our new WMS.
Over the next several months IDS will be transitioning new customers on to this state of the art WMS. The transition should have little to no effect on our customers while transitioning their account. IDS has spent months to prep integration and set up to ensure this smooth transition.
Some of the key benefits that our customers will see is an increased visibility, a more user friendly customer dashboard and much more in depth customizable real time reporting (that’s a mouth full).
Transparency- The IRMS WMS will provide an unprecedented level of visibility into operations. At any given time, IDS clients will be able to see an instant snap shot of all of their inventory, orders and status of those orders. Problems will quickly and easily be identified and resolved as orders are monitored through each step of the fulfillment process. Orders that are delayed will be quickly flagged and the information can be called up for resolution in seconds.
Tracking and Accountability- Each activity IDS staff completes is tracked and logged in the WMS. Those activities are associated with the individual items and can be quickly referenced. This will allow retailers to see exactly what is happening behind the scenes at IDS without time consuming emails and phone calls. For IDS, this visibility will allow us to respond to delays or operational complications in real time.
User Experience- The greatest improvement for IDS clients will be the massive upgrade to the user interface. Every detail associated with an item or an order will be available in the same screen, saving time and frustration searching for details. This includes inventory stock, bin locations, associated custom IDs (UPCs, xref codes, vender codes), and all orders associated with that item just to name a few. The ease of access and depth of the information will allow proactive retailers to better plan, forecast, and improve operations with less resources.
KPI Reporting – The upgrade in the WMS will allow for IDS to provide more proactive reporting on KPI’s for each of our clients. Those KPI’s will include on time shipping, inventory accuracy, order accuracy and receiving timeliness.
Again, IDS will begin to roll out the live version of our new WMS over the coming weeks. Your customer service representative should be reaching out to you soon with more information and links to our demo videos so you can familiarize yourself with the new software. IDS is committed to making certain this transition is a smooth and seamless as possible. If you have questions, please feel free to reach out to the IDS team.
