IDS Warehouse Services and More for Business Success

Is your company an eCommerce or retail business? If so, then a big focus for you is undoubtedly on order fulfillment—it’s the bread and butter of what drives your bottom line, whether you’re selling directly to consumers (B2C or business-to-customer) or other businesses (B2B or business-to-business). While you’re working hard to drive sales and growth, your company will likely find it increasingly difficult to keep up with product storage and order fulfillment. What if you could offload some or all of this daily stress to a trusted partner who understands your business and consistently achieves superior results? It may sound like a dream come true, and it’s exactly what we do day in and day out at IDS. Once you’ve reached the point where you’re wondering where to find an efficient solution, it’s time to turn to IDS for the top-notch warehousing and fulfillment services your company needs.

Don’t Speak Acronym? Here’s What 3PL Means

The 3PL acronym stands for third-party logistics, an umbrella term for a specific set of services provided to companies that routinely deliver products to multiple locations. A full-service 3PL provider such as IDS can handle not only your warehousing storage needs but also your order fulfillment, packaging, and shipment needs. When choosing a 3PL partner, it’s important to find one who meets both your current needs and anticipates your future demands.

As companies grow, their needs will also undoubtedly change and evolve. While the basics of warehousing, order fulfillment, and distribution will always include timeliness, accuracy, and scalability, what else does a prospective 3PL partner provide? If you want to ensure that you stay ahead of your competitors by delighting each customer, select an end-to-end 3PL partner who also offers a wide range of value-added services. IDS is proud to offer a range of such services, including the following:

  • Kitting, Pre-Kitting, and Phantom Kitting
  • Custom Branded Packaging and Packing Slips
  • Returns Processing
  • Labeling and Repacking Services
  • QA Product Checks
  • Embroidery
  • Gift Messaging and Gift Wrapping
  • Cross Docking
  • Drop Shipping

Learn more about IDS Value-Added Services, including in-depth details on Kitting and Returns Processing.

Warehousing for eCommerce and Retail Businesses

eCommerce and retail businesses are flocking to outsourced logistics solutions in response to the dramatic rise in customer demand. IDS is a major player in third-party warehousing that can make the daily load feel significantly lighter through the following:

Receiving and Inventory Management

IDS receives your inventory and organizes it so the pick-and-pack process is as streamlined as possible. Because speed is a key driver of eCommerce and retail success, a top priority in what we do is ensuring your products are ready to ship as quickly as possible.


Our warehouses and distribution centers in Utah and Indiana can provide climate-controlled storage for a plethora of products ranging from apparel to food products to pharmaceuticals with massive capacity and maintained to the strictest of standards to ensure quality.

Order Integration and Preparing for Shipment

Our speed is unmatched. With 50+ years of experience, we’ve honed the process of picking, packaging, and shipping almost anything you can think of. We also pack items securely to avoid any possible damage during transit.


Our advanced, state-of-the-art shipping process is efficient and accurate. We handle the shipping labels and tracking information for you so you can focus on growing your business. You receive detailed tracking information on each and every order that goes out.

Learn more about how IDS handles eCommerce Order Fulfillment and our Pick and Pack Order Fulfillment methods.

IDS Warehouse and Distribution Centers at a Glance

With our strategically located warehouse and distribution centers in Utah and Indiana, IDS has unparalleled reach into the eastern, mid-western, and western United States to get your products to their final destination quickly and efficiently.

Salt Lake City UT Distribution Center

Salt Lake City UT Distribution Center at the Crossroads of the West
Address: 1711 S 4650 W, Salt Lake City, Utah 84104
Phone: 801-973-2622

  • Capacity: 220,000 square feet of temperature-controlled warehouse storage.
  • Coverage: Delivery to 90% of the US population west of the Rockies in just two days.
  • Standards: Our distribution center meets the FDA/OTC requirements for food, medical devices, over-the-counter products, and cosmetics.
  • Audit: An annual audit is conducted by AIB (American Institute of Baking) to ensure our distribution center obtains and maintains AIB certification related to food safety, quality management, process optimization, and avoidance of recalls. We take pride in consistently achieving superior ratings.

Indianapolis IN Distribution Center

Indianapolis IN Distribution Center at the Crossroads of America
Address: 9431 Allpoints Parkway, Plainfield, Indiana 46168.
Phone: 866-232-6533

  • Capacity: 900,000+ square feet of temperature-controlled warehouse storage.
  • Coverage: Delivery to 78% of the US population with 3-day ground shipping; delivery to 87% of the US population east of the Rockies in just two days.
  • Standards: Our distribution center meets the FDA/OTC requirements for food, medical devices, over-the-counter products, and cosmetics.
  • Audit: A rigorous annual audit is conducted by AIB (American Institute of Baking) to ensure our distribution center obtains and maintains AIB certification related to food safety, quality management, process optimization, and avoidance of recalls. We are proud to consistently achieve superior ratings.

3PL Warehouse Standards that Matter

It’s important to understand how IDS follows the strict standards set for warehouse facilities, including both FDA/OTC standards and AIB standards. Below is what’s involved in each:


The US Food and Drug Administration (FDA) requires any warehouse that desires to be a “food-grade” warehouse to first register with the FDA, as well as submit to periodic on-site inspections. The frequency of such inspections depends on the level of risk (high or low) of the products being stored in the warehouse. These standards also require the following:

  • HARPC: Create, maintain, and submit to the FDA a comprehensive hazard analysis and risk-based preventive control (HARPC) plan, which must include 1) an evaluation of potential facility hazards related to food safety; 2) a set of steps, procedures, or controls to reduce (or ideally eliminate) each hazard; 3) a plan for monitoring the effectiveness of the facility’s hazard controls; 4) procedures for keeping records on hazard monitoring; and 5) concrete steps the operation will follow to correct any food hazards that may occur.
  • Sanitation: Meet federal standards for sanitary operations, including 1) operators must keep all buildings, infrastructure, and equipment in a “clean and sanitary condition” that prevents cross-contamination; 2) cleaning supplies have to be “safe and adequate.” Cleaning solutions are the only toxic chemicals allowed in a food-grade warehouse, and only if they’re necessary and required to maintain sanitation; 3) no bugs, rodents, or other pests are allowed in a food-grade warehouse. To keep them out, pesticides and other methods can be used, but only by taking effective steps to keep such controls from contaminating food or food-contact surfaces and materials; 4) operators must ensure all food-contact surfaces (including tools, utensils, material handling equipment, tabletops, or anything else that touches food) are cleaned often enough to prevent contamination and cross-contact with allergens; and 5) even surfaces not in contact with foods must remain clean and sanitized.
  • Safety: Meet federal safety standards for warehouse equipment, tools, and utensils, including 1) all equipment used to pack or hold must be cleanable, with smooth seams and non-toxic materials; 2) equipment coming into contact with food must be corrosion-resistant; 3) food-handling equipment cannot shed fuel or oil or fragments into food products; and 4) all food-contact surfaces must be designed and maintained to prevent contamination or allergen cross-contact.


The American Institute of Baking scores a whole series of standards during the required annual AIB audit for certification. These AIB standards are quite comprehensive and cover the following:

  • Operational Methods and Personnel Practices to cover the receipt, storage, monitoring, handling, and processing of raw materials to manufacture and distribute safe final products. The key here is ensuring people and processes don’t inadvertently contaminate a product.
  • Maintenance for Food Safety standards to cover the design, upkeep, and management of equipment, buildings, and grounds to provide a sanitary, efficient, and reliable environment.
  • Cleaning Practices to cover the cleaning and sanitizing of equipment, utensils, and buildings to provide a wholesome and safe processing environment. The methods of cleaning and sanitizing, the types of chemicals used, the frequency of cleaning activities, and the control of microbes must all be done expertly to protect products from food safety issues.
  • Integrated Pest Management standards to cover assessing, monitoring, and managing pest activity to identify, prevent, and eliminate conditions that could promote or sustain a pest population.

Adequacy of Prerequisite and Food Safety Programs to cover the coordination of management support, cross-functional teams, documentation, education, training, and monitoring systems to ensure all departments within the facility work together effectively to deliver a wholesome and safe final product. These adequacy standards ensure that prerequisite programs are carefully designed and implemented to ensure consistency across the facility. Rather than inspection, these standards are mostly evaluated based on facility documentation.

Why Choose IDS for Warehouse, Fulfillment, and Distribution Services?

IDS is leading the charge on 3PL warehouse services, including advanced item tracking systems to ensure you always know where your products are and the status of your orders. Using a state-of-the-art warehouse management system (WMS), IDS won’t miss a single detail from receiving to shipment, and you’ll be in the know through integrated systems every step of the way. IDS Fulfillment places emphasis on transparency, as we understand the importance of real-time information access to ensure business continuity. Our WMS allows us to do the following:

  • Create customized reports.
  • Track shipments, inventory levels, and order status.
  • Remotely check inventory levels in real-time.
  • Provide seamless integration to your eCommerce shopping cart or other vendors.
  • Request shipments quickly for each new customer.
  • Adjust for seasonal spikes in shipments and orders.
  • Conduct comprehensive cost analysis of all logistics services.
  • Provide full transparency from order placement to delivery.

Consistency of service matters to us, as we understand any company’s longevity hinges on its stability. This is why we use leading software solutions capable of providing user-friendly displays to extract the essence of the information you need. 3PL warehousing services with IDS will save you time and money. With our attention to detail, mistakes won’t be made, and issues can be resolved much quicker than they would be if handled in-house.

Discover the IDS Advantage for Yourself

We’ve included a lot of information on this page because we want you to have a sense of everything IDS can do for you. You might be wondering, however, how long it takes to get started as a new IDS customer client. Here’s the good news: Unlike many of our competitors, we’ve put considerable time and resources into honing our onboarding process to ensure a smooth, rapid startup with us so you’ll start seeing the kinds of results you crave as quickly as possible. Learn more about the IDS Onboarding process. So, why wait? Find out more about what the IDS advantage can do for you. Reach out through the Contact page of our website, call us directly at 866-232-6533, or fill in our request a free quote form. We look forward to speaking with you!

Value Add Services

IDS believes in offering a complete eCommerce fulfillment solution. This is why we have a suite of fulfillment and distribution services we can offer to compliment your fulfillment.

Kitting & Packaging

Return Processing



Personalized Notes

Greeting Cards

Cross Docking

Drop Shipping

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Office Address

9431 Allpoints Parkway
Plainfield, Indiana 46168

Phone Number

(866) 308-3006